تفاصيل الدورة

Objectives

·        To discuss the concept of quality in healthcare and its importance as a fundamental approach to improving institutional performance.

·        To explain the complementary relationship between implementing quality standards and enhancing patient safety in healthcare facilities.

·        To identify the basic principles of Total Quality Management (TQM) and the roles of healthcare professionals in its implementation.

·        To explore quality improvement models and tools used in the healthcare sector locally and globally.

·        To apply performance improvement methodologies in healthcare work environments.

·        To develop practical plans for improving quality and reducing risks in healthcare institutions.

Learning Needs

Through our assessment, we found that the target audience lacks the following:

Knowledge

•           A comprehensive understanding of the concept of quality in healthcare and its various dimensions.

•           Knowledge of national and international quality standards related to patient safety.

•           Familiarity with the concepts of continuous performance improvement and its applied models.

•           An understanding of the role of leadership and organizational culture in supporting quality and patient safety.

Skills

•           The ability to use quality improvement tools and analyze processes. • Proficiency in analyzing data and performance indicators related to quality and patient safety.

•           Proficiency in developing and implementing performance improvement plans within a healthcare work environment.

•           Strong teamwork and effective communication skills to promote a culture of safety and quality.

نسبة النجاح : 70%